SacRT Adds Supplemental Services to SacRT GO Paratransit Services

Note: A new decal has been added to the front passenger window on UZURV vehicles in early 2024.

Learn more at https://www.sacrt.com/UZURV.

ZipPass Mobile Fare App for SacRT GO

SacRT's ZipPass mobile app for fare payment will be available for SacRT GO customers starting Tuesday, February 15, 2022.

Download ZipPass to purchase fare directly from your smart phone.

To use ZipPass on SacRT GO, simply flash your active pass to the operator when boarding the vehicle.

Download the free app from the App Store or Google Play

Step-by-step guide for using ZipPass on SacRT GO

Step 1: Download the ZipPass app

Step 2: Create an account

Step 3: Set up payment method

Step 4: Purchase SacRT GO ticket

Step 5: Active Pass just before you board the SacRT GO shuttle

Step 6: Show Active Pass to SacRT GO driver

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SacRT Go Service

The only change to ADA paratransit service is that SacRT is operating the service directly, instead of contracting it to Paratransit Inc. (PI). SacRT’s ADA paratransit service team include many of the same drivers and reservationists that were employed by PI. Service levels will not change and fare will not increase.

SacRT’s focus is on working with our partners in the disability, elderly and transit communities to develop and operate an ADA paratransit service model that complements our accessible transit system and meets the mobility needs of all members of our community.

SacRT Go Fares

SacRT has improved the fares for paratransit service by adding free SacRT fixed route access with the purchase of a SacRT GO ADA 60-ride monthly pass for $137.50. In addition to being a better value for our customers, the 60-ride monthly pass is completely electronic and handled by SacRT utilizing our dispatching software, Ecolane. A Reservation Specialist will have access to verify a riders monthly pass and book ADA trips. They can also provide the remaining balance of trips for the month. Single ride paper tickets for SacRT GO service are also available for purchase. All single ride ADA and Non-ADA trips are $5.00 per trip.

All fare media purchased prior to June 28,2020 will be accepted; however, the 44-ride pass has been discontinued.

Past SacRT GO Open Houses

SacRT held a virtual and in-person open house for SacRT GO paratransit services riders on March 22 and 23, 2024.

Recording of the virtual open house on March 22, 2024:

Past SacRT Go Open Houses

SacRT held a virtual and in-person Open House for SacRT GO paratransit riders on October 13 and 14, 2023.

SacRT held a virtual and in-person Open House for SacRT GO paratransit riders on April 28 and 29, 2023

SacRT held a series of open houses in June 2020 to explain the transition to current riders and answer questions.

Recordings of the SacRT GO Virtual Open Houses in June are available in the YouTube links below:

Thursday, June 18, 2020, 4 p.m. to 6 p.m. YouTube Link

Friday, June 19, 2020, 10 a.m. to 12 p.m. YouTube Link

For more information, contact SacRT’s Accessible Services Department at 916-321-BUSS (2877) or email paratransit@sacrt.com.

SacRT’s Letter to current ADA Paratransit Service riders

Click here for frequently asked questions

SacRT GO Rider's Guide

The SacRT GO Rider’s Guide is in the process of being revised. A new version will be posted soon. If you have any questions in the meantime, please call 916-321-BUSS (2877).

View a map of the SacRT GO service area

ADA service is within ¾ mile of an active bus route or Light Rail station, SacRT GO will also provide service within the SacRT service area that is beyond these minimum requirements.

(click the map below to expand)

SacRT GO Communications